Andy was very helpful during the quote visit in giving ideas on stoves to choose and what size to make the fireplace etc. Unlike some others who quoted, he seemed happy to take the time to listen to my questions. We found it beneficial to have the fireplace work done separately (by Andy) before the installation as it meant we knew what size stove to buy to fit the space. I wasn't quite prepared for the amount of soot that emerged during the installation - I should've put more dust sheets down as it gets everywhere. Andy and Tim (?) did clean up after themselves but soot really did get everywhere. They were great at dealing with my curious 2 year old which made things a lot easier. It took us a few weeks to get the plaster repaired from enlarging the fireplace but now it is looking great. It's too warm to use the stove just yet but looking forward to that. I wouldn't hesitate to recommend Andy. Julia - Downend
Andy provided a high quality installation and the service provided was punctual, professional and courteous from beginning to end. I would recommend Andy to anyone who is thinking of having work carried out as his “can do” approach was a welcome breath of fresh air. Jeff - Wamley
A professional and friendly service from start to finish. Andy took time to explain the process up front and answered our questions fully. Work progressed efficiently in the timescales agreed. Andy offers a complete service: as well as stove installation, he knocked out our old fire-place cleanly; put us in touch with a very good plasterer; sorted the scaffolding; fitted a shelf above the fire; rendered the chimney walls and also installed a granite hearth which he ordered and delivered to us. Andy and Tim kept us informed of progress throughout their work. They were both respectful of our property and tidied up after themselves very diligently. Andy also spent time advising us on first use of the stove. We are delighted with the finished fireplace. Thank you again Helen - Saltford
Andy,
As you know you were recommended to me by a friend that had previously experienced your work first hand, but I also just wanted to write and express my thanks for the open and honest approach you gave me concerning all the suitable options in converting to a wood stove from a gas fire (without a conventional chimney). You were exceptionally patient in answering all my questions and queries prior to me accepting your quotation. Despite installation day being one of the hottest days of this year; you and Tim worked tirelessly, efficiently and cleanly and it was a real pleasure to have you both in my home as you undertook the necessary refurbishment, installation and first use stove instruction.
It was also good to find a couple of kindred spirits that have an eye for detail and high standards; thank you for providing me with a focal point in the living room and a superb addition to my property. (This is the first time in years that I am looking forward to winter!) Matt – Longwell Green
Andy has installed two stoves for us in our two successive houses, and both times has provided a first- class, friendly service. He listened well to our requests, advised accordingly and has done a fantastic job, both with the fitting and servicing of our stoves. He is tidy and reliable and always nice to have around. Highly recommended
Chris & Lisa - Stapleton
"Andy was absolutely brilliant, he made the whole process really easy, was thorough with his costings from the start, and ensured that he only did what was absolutely necessary to completely reinstate our old Victorian fire place and chimney. He fitted a beautiful stove and surround and all at fantastic value. For anyone looking for a stove installer that knows his stuff we would 100% recommend Andy. We are absolutely delighted with the quality of the workmanship and service we received"
